Last Updated: 16th November, 2024

At Invite My Guest, customer satisfaction is our top priority. Since we provide digital downloadable products, there are specific guidelines regarding refunds and returns. Please read this policy carefully before making a purchase.

1. Refund Policy

Due to the nature of digital products, all sales are final, and refunds are generally not provided. However, we understand that issues may arise. We offer refunds under the following circumstances:

• Defective or Corrupt File: If the downloaded file is damaged, incomplete, or cannot be accessed, we will provide a replacement or refund after verification.
• Duplicate Purchase: If you accidentally purchase the same product more than once, please contact us with proof, and we will process a refund for the duplicate.

Non-Refundable Situations:

• Change of mind after the purchase
• Failure to download or edit the product due to lack of compatible software
• Misunderstanding of the product details

2. Returns Policy

As our products are digital and instantly downloadable, there is no physical return process. Once a file is downloaded, it cannot be returned or exchanged.

3. Requesting a Refund

To request a refund under eligible circumstances:

1. Email us at info@invitemyguest within 7 days of purchase.
2. Include your order number, product name, and a brief description of the issue.
3. Attach screenshots or supporting evidence, if applicable.

Our team will review your request and respond within 2-3 business days. If approved, refunds will be processed to your original payment method within 5-7 business days.

4. Customer Support

If you experience any issues with our products, we encourage you to reach out to our support team. We’re here to help resolve any problems to ensure you’re satisfied with your purchase.

Contact Us:
Email: [email protected]

We appreciate your understanding and thank you for choosing Invite My Guest for your special occasions!